Who we are
Milpa Media ("we," "our," or "us") provides website design, digital marketing, lead generation, automation, and related business services.
Our website address is:
Information We Collect
When you visit our website, contact us, request information, or submit a form, we may collect information including:
- Name
- Email address
- Phone number
- Company name
- Website URL
- Information you voluntarily provide through forms, surveys, or communications
We may also automatically collect certain information about your device and website usage, including:
Referral sources
IP address
Browser type
Device information
Pages visited
Time spent on pages
How We Use Your Information
We may use your information to:
Respond to inquiries
Provide requested services
Schedule consultations
Deliver project updates
Improve our website and services
Send marketing communications
Analyze website performance
Protect against fraud, abuse, or unauthorized access
Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
- Remember user preferences
- Analyze website traffic
- Improve website functionality
- Support marketing and advertising efforts
You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.
Analytics and Tracking Technologies
We may use third-party analytics and tracking tools, including but not limited to:
- Google Analytics
- Google Search Console
- Microsoft Clarity
- Meta Pixel
- Other marketing and analytics platforms
These services may collect information about your interactions with our website to help us improve user experience and marketing performance.
Contact Forms
When you submit a contact form, consultation request, or lead generation form, we collect the information you provide so we can communicate with you and provide our services.
We do not sell your personal information to third parties.
Email Communications
If you provide your email address, we may send you:
- Service-related communications
- Appointment confirmations
- Project updates
- Marketing and promotional content
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in those communications.
SMS Communications
If you provide your phone number, you may receive text messages related to your inquiry, project, appointment reminders, or requested services.
Message and data rates may apply.
You may opt out at any time by replying:
STOP
for assistance reply:
HELP
SMS consent is not shared with third parties or affiliates for marketing purposes.
Third-Party Services
We may use trusted third-party providers to operate our business and website, including:
- Hostinger
- GoHighLevel
- Stripe
- Calendly
- WordPress
- Cloudflare
These providers may process information as necessary to provide their services.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, contact us using the information below.
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Milpa Media
Email: support@milpamedia.com
Website: https://milpamedia.com
By using our website, you consent to the practices described in this Privacy Policy.
We are customer first. Once again, If you see something that you don't like us doing. Email us as urgently and we will get to you fast. Thank you for being a customer.